How can I move my account and website to your service?

We can help with our free migration assistance. Here are the necessary steps and check list for a smooth migration of your website to our hosting services:

  1. Make sure you have access to your domain registrar account. You will need that access to update name servers. We can help you make this change.
  2. Take a complete backup of account data including website content, database(s) and emails. If you are using cPanel it is one click to create backup and you can download it using FTP or File Manager to your computer.
  3. Once you signup for hosting service with Webx, please upload the backup of your account using FTP to your account.
  4. We will create your account using that backup on our servers. At this point your account is setup on new server with the data from the backup. If you make more changes to your old account or you are receiving new emails there, you'll need to download them on your computer or keep a copy.
  5. Immediately after your account is created with the backup, you have to update name servers for your domain(s) to and
  6. In a few hours of this change your domain(s) will start pointing to Webx servers and all new web and email traffic will go to new server.
  7. After approximately 2 days you can ask your old host to terminate your account and cancel the billing. 

If any point in this process you need additional help, feel free to contact our 24/7 support team.

  • 6 Users Found This Useful
Was this answer helpful?

Related Articles

What hosting plans and services do you offer?

We offer complete range of services starting from single website shared hosting to cPanel...

What is web hosting terminology for a layman?

You can read more about web hosting and shared hosting service by clicking here.

Can I signup from my country?

We have clients from all over the world using our web hosting services. We welcome everyone!...

Do you provide money back guarantee?

Yes we provide unconditional 30-day money back guarantee. At any time during first 30 days you...

How do you provide technical support and customer service?

If you have any issues with setting up your web site or email, our help is available via the...