In our experience 95% of web hosting users do not use ssh to access their account. They are more comfortable using cPanel and FTP. Therefore to keep your account secure, SSH access is not enabled by default. If you are an advanced user, please open a support ticket and we will activate ssh on your account.
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How to login to the server via ssh?
If you are on a shared/reseller hosting account, please contact us by opening a support ticket to...